Cancellation & Refund Policy
Last Updated: December 23, 2025
1. Overview
This Cancellation & Refund Policy explains our policies regarding cancellations and refunds for services provided by CodeWing ("we," "our," or "us"). This policy applies to all services offered through our platform at www.codewing.in.
2. Free Services
CodeWing primarily operates as a free platform for discovering and accessing TestFlight beta applications. Since our core services are provided at no cost to users, there are generally no charges to cancel or refund for basic platform usage.
2.1 Free Service Features
- Browsing and discovering TestFlight beta apps
- Accessing beta invitation links
- Saving and organizing favorite apps
- Receiving notifications about app updates
- Basic account features and profile management
3. Premium Services (If Applicable)
In the event that CodeWing introduces premium services, subscriptions, or paid features in the future, the following cancellation and refund policies will apply:
3.1 Subscription Cancellation
- You may cancel your subscription at any time through your account settings
- Cancellation will take effect at the end of your current billing period
- You will retain access to premium features until the end of your paid period
- No partial refunds will be provided for unused time within a billing period
3.2 Refund Eligibility
Refunds may be considered in the following circumstances:
- Technical issues preventing access to paid services for more than 48 hours
- Billing errors or unauthorized charges
- Service cancellation within 7 days of initial purchase (if applicable)
- Violation of our terms by CodeWing resulting in service disruption
4. Third-Party Services
CodeWing provides links and access to third-party TestFlight applications. We do not control the cancellation or refund policies of these third-party applications. Any purchases, subscriptions, or transactions made within third-party apps are subject to their respective policies.
4.1 TestFlight Beta Access
- Access to TestFlight betas is controlled by Apple and the respective app developers
- CodeWing cannot guarantee continued access to any specific beta application
- Beta applications may be discontinued or become full releases at any time
- No refunds are available for beta access limitations or discontinuations
5. Refund Process
If you believe you are eligible for a refund under this policy, please follow these steps:
5.1 Refund Request Procedure
- Contact our support team at support@codewing.in
- Include your account information and transaction details
- Provide a clear explanation of the reason for your refund request
- Allow up to 5-7 business days for review and processing
5.2 Processing Time
- Refund requests will be reviewed within 5-7 business days
- Approved refunds will be processed within 10-14 business days
- Refunds will be issued to the original payment method used
- You will receive email confirmation once the refund is processed
6. Non-Refundable Circumstances
Refunds will not be provided in the following situations:
- Change of mind after using free services
- Failure to access third-party beta applications
- Technical issues with user's device or internet connection
- Violation of our Terms of Service resulting in account suspension
- Requests made after 30 days from the original transaction date
- Services that have been fully consumed or utilized
7. Apple App Store & Payment Processing
If any future paid services are offered through mobile applications distributed via the Apple App Store or Google Play Store, cancellations and refunds will be subject to Apple's and Google's respective policies and procedures.
7.1 In-App Purchases
- In-app purchases are processed by Apple or Google
- Refund requests must be made directly through the respective app store
- CodeWing cannot directly process refunds for app store transactions
- We will assist users in contacting the appropriate app store support
8. Account Deletion
Users may request account deletion at any time by contacting our support team. Account deletion includes:
- Permanent removal of personal account data
- Loss of access to saved apps and preferences
- Termination of any active subscriptions (if applicable)
- No refund for unused subscription time upon voluntary deletion
9. Force Majeure
CodeWing shall not be liable for any delays or failures in service, or inability to provide refunds, caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, pandemics, or other emergencies
- Government regulations or legal restrictions
- Third-party service provider failures
- Internet infrastructure issues
- Apple TestFlight platform changes or restrictions
10. Contact Information
If you have any questions about this Cancellation & Refund Policy, or if you need to request a cancellation or refund, please contact us:
11. Policy Updates
We reserve the right to modify this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date. We encourage users to review this policy periodically for any updates.
Continued use of CodeWing services after any modifications constitutes acceptance of the updated policy.